Thugs or Entrepreneurs? Perceptions of Matatu Operators in Nairobi, 1970 to the Present

Abstract

Abstract This essay examines the changing perceptions of matatu crews from the 1970s to the present. In the early 1970s commuters and many Kenyans typically viewed the matatu operators as an important, enterprising group of people, contributing to the economic development of the new nation of Kenya. This perception changed drastically in the 1980s when commuters, and indeed many Kenyans of all ranks, increasingly saw the matatu operators as thugs engaging in excessive behaviour – using misogynistic language, rudely handling passengers, playing loud music and driving at dangerously high speeds. Worse, the matatu operators were forced to join cartels that fought against reform and enabled this kind of behaviour. Nevertheless, I argue that, in many ways, the commuters have been complicit in creating the notorious matatu man – a creature they purport to hate, and then have conveniently used as a scapegoat whenever they see fit. In other words, the commuters have created the monster and then attacked it in order to exorcise their collective guilt.