Information sharing, information quality and usage of information technology (IT) tools in Malaysian organizations

Abstract

This study examines the level of information sharing, information quality and usage of informationtechnology (IT) tools among manufacturing companies located in the Northern region of Malaysia. Atotal of 250 questionnaires directed to the operations and procurement/purchasing managers weredistributed through electronic mail. The results indicate that manufacturing firms recognized theimpeortance of information sharing, information quality and IT tools usage in the context of supplychain management. The usage of IT tools is between moderate to high. Overall, the results provideinsights into the types of information shared between manufacturers and suppliers, the aspects ofinformation quality emphasized as well as the IT tools utilized by the manufacturing firms.