The new public management, a reference framework for contemporary administrative reforms: the Moroccan experience

Abstract

Since the 1980s, traditional public management has been transformed, giving rise to the so-called New Public Management (NPM) paradigm. Many public administrations are embracing this trend, reforming their organisations, tools and forms of intervention to improve the effectiveness and efficiency of their management, in order to provide quality public services. However, in different cases, the specific characteristics of each country mean that the implementation of the NPM postulates is different and has different rhythms even if on some points there is some degree of convergence. This highlighted the existence of limits to the applicability of the NPM, which gave rise to criticism. Morocco has not escaped the process of modernization of its administration by relying on the principles of new public management, the objective was to improve the efficiency of the services rendered to the citizens and to achieve cost savings of public expenditure. However, a number of deficiencies have prevented the Moroccan authorities from achieving the expected results of the modernization process in place since 2000.